PRIVACY POLICY
As Anka Eu GmbH (“Company”), we respect and attach great importance to the protection of data and privacy of Platform users/members/visitors (“Data Owner”) during the operation of https://www.ankafood.de (“Site”) and the application installed on Mobile Devices (“Mobile Application”) (hereinafter referred to as the “Platform”). The Company highly respects the privacy of its users and members and has adopted this as a principle. Please take a few minutes to review this Privacy Policy in order to learn the terms and conditions regarding the use of your personal data through the Platform.
Users and members will be deemed to have expressly accepted this Privacy Policy by entering and using the Platform. This Privacy Policy is only valid for the relevant Platform and does not apply to links directed through the Platform.
1. Your Personal Data Processed
When this Platform is visited, some personal data must be collected directly or indirectly in order to provide the necessary services. Your personal data processed by the Company is categorized in accordance with the Personal Data Protection Law (“Law”) as specified below. Unless otherwise expressly stated, the term “personal data” within the scope of the terms and conditions presented in this Privacy Policy shall include the following information:
• Identity and Contact Information: Name, surname, telephone, address, e-mail address
• User Information, User Transaction Information and Financial Information: Membership information, membership ID number, data regarding the date and time you used the Company services, your reasons for contacting the Company, the terms you use while searching on the Site and your filtering preferences, your scores and comments, invoice and payment information, balance information (invoices sent to the user and receipt samples of payments received from users, invoice number, invoice amount, invoice cut-off date, etc.). When you use a credit card to pay for the product, you agree to share your credit card number, credit card expiration date, CVV2 code and similar information with banks. However, the credit card and/or bank card information used during order creation is not stored in our systems in any way.
• Transaction Security Information: Membership information, password information
Marketing Information: Reports and evaluations showing your habits and likes, targeting information, cookie records, etc. Marketing and communication data includes your preferences in receiving marketing materials from us and our third parties, as well as your communication preferences.
• Request/Complaint Management Information: Requests and complaints you make through the Site and Mobile Application, and comments you share on the Site and Mobile Application.
• Risk Management Information: IP address
• Your Auditory Recording Information: Your voice recording if you contact the call center.
• Your Legal Transaction Information: Information in correspondence with authorized persons, institutions and organizations, information in lawsuit and enforcement files, information in legal information requests,
• Our Android application component can access the full list of applications installed on the phone to detect potential malware.
• We also collect, use and share aggregated data, such as statistical or demographic data, for any purpose. Aggregated data may be derived from your personal data, but since this data does not directly or indirectly identify you as an individual, it is not considered personal data. For example, we may collect your usage data to calculate the percentage of users accessing a particular feature of a website or mobile application. However, if it is necessary to directly or indirectly identify you by combining such aggregated data with your personal data, your information generated by this method.
Except for the authorized units of the Site, only the users/members who are related to the personal data can access and make changes to this data. It is not possible for other users/members and third parties to change this data provided to the Site by the user/member.
2. Purposes of Use of Your Personal Data
Your personal data that you share with the Company will be used for the purposes of performing your membership registration, making updates to your membership registration, improving the services offered by the Company and via the platform, introducing new services and providing you with the necessary information in this regard, carrying out commercial activities, determining and implementing commercial and business strategies, the Company and the companies that have a business relationship with the Company,It may be processed to ensure the legal and commercial security of individuals, including those located abroad, and to provide you with the necessary information within this scope and to fulfill the obligations arising from the nature of these activities.
The personal information in question may be used to contact you or improve your experience on the Platform, as well as to perform various statistical evaluations, create a database and conduct market research without disclosing your identity, which may be used within the scope of internal reporting and business development activities. The information in question may be processed, stored, transmitted to third parties, including those located abroad, by the Company for direct marketing, digital marketing, remarketing, targeting, profiling and analysis purposes, and you may be contacted for the purpose of promoting various applications, products and services, and for notifications regarding maintenance and support activities.
In addition, the Company may process and share personal data with third parties without obtaining your consent as the Data Owner in accordance with Articles 5 and 8 of the Law and/or in the presence of exceptions in the relevant legislation. These situations are as follows:
• It is clearly stated in the laws,
• It is mandatory for the protection of the life or physical integrity of the person who is unable to give his/her consent due to a de facto impossibility or whose consent is not legally valid, or of another person,
• It is necessary to process personal data, provided that it is directly related to the establishment or performance of any contract between the Data Owner and the Company,
• It is mandatory for the Company to fulfill its legal obligations,
• It is made public by the Data Owner himself/herself,
• Data processing is mandatory for the establishment, exercise or protection of a right,
• Data processing is mandatory for the Company's legitimate interests, provided that it does not harm the fundamental rights and freedoms of the Data Owner.
3. Changing the purpose of data use
The Company will only use your personal data in line with the purposes for which we collected it, unless we believe that we need to use it for another reason and that this reason is compatible with the original purpose. If you would like an explanation of how the processing for a new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.
Please note that we may process your personal data without your knowledge or consent in accordance with the above rules if required or permitted by law.
4. Transfer of Your Personal Data
The Company may transfer your personal data and the new data obtained using your personal data to the Company's employees, subsidiaries, affiliates, branches, including those located abroad, and branch employees, business partners or intermediaries with whom we may do business, including those located abroad, auditors and professional advisors such as lawyers and consultants, in order to achieve the purposes specified under this Privacy Policy. Within this framework, the Company may also transfer your personal data to legally authorized public institutions and private law entities, including those based abroad. Anonymous or limited data transfers may be made to our business partners and suppliers whose services it uses, and third parties, and in these cases, additional approval may be obtained. The Company may share your personal data with third parties such as outsourcing service providers, hosting service providers, law firms, including those sending e-mail and SMS, in order to improve your user experience (including improvement and personalization), ensure your security, detect fraudulent or unauthorized use, conduct operational evaluation research, fix errors related to platform services, and fulfill any of the purposes set forth in this Privacy Policy. As the Data Owner, you agree that the aforementioned third parties may store your personal data on their servers anywhere in the world, and that you have consented to this in advance, provided that it is limited to the purposes specified above. In this context, the real and legal persons, including those located abroad, with whom your personal data may be shared are as follows:
• External third parties: service providers, bankers and financial market infrastructure organizations, marketplaces, official, regulatory or similar institutions or industry organizations, competent courts or judicial authorities, law enforcement agencies, certification authorities, notaries, administrators, board of trustees or other enforcement authorities, liquidators any bankruptcy,in the event of a preventive measure, a trustee, trustee, trustee or interim administrator, external administrator, administrator or similar or similar officer or appointed body, bankruptcy, liquidation, winding up (or any similar or similar proceedings), third party service providers such as IT system administration or information security service providers.
• Third parties to whom we may sell, transfer or merge parts of our business or assets. Alternatively, we may seek to acquire or merge with other businesses. In the event of a change in our business, the new owners may use your personal data as described in this privacy policy.
We require all third parties to respect the security of your personal data and to process it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and we only allow them to process your personal data for specific purposes and in accordance with our instructions.
5. Storage Period of Your Personal Data
Your personal data that you have shared with the Company is stored for the period required by the purposes specified in this Privacy Policy and for the Company's limitation periods specified in the relevant legislation. In addition, your personal data in question may be stored for a limited period in order to establish the necessary defenses within the scope of the dispute in the event of any dispute that may arise between you and the Company.
6. Ensuring the Security of Your Personal Data
The Company, in accordance with the conditions set forth in the relevant legislation or in this Privacy Policy,
• personal data is not processed unlawfully,
• personal data is not accessed unlawfully and
• personal data is preserved
in order to ensure appropriate conditions and costs/ minimum security level, takes the necessary technical and administrative measures and carries out the necessary inspections.
The Company also does not disclose the personal data it obtains from you to anyone else in violation of this Privacy Policy and the Personal Data Protection Law and does not use it for purposes other than processing. In the event that links are provided to other applications through the Site, the Company does not bear any responsibility for the privacy policies and contents of the applications and recommends that you review these texts.
This data belonging to users and members is securely stored by our Site. However, this data may be used to communicate with the user/member via mail, e-mail, telephone and other technological means of communication.
The user and member undertake that the data subject to this Privacy Policy is complete, accurate and up-to-date, and that they will immediately update this information from the Site address in the event of any change. The Company will not be liable for any direct or indirect damages that may arise from the failure of the user/member to provide complete, accurate and up-to-date information. The user/member accepts, declares and undertakes this matter in advance.
7. Changes in the Privacy Policy
Those who benefit from the services provided through the Platform are deemed to have read and accepted all these terms. The Company reserves the right to change the provisions of the Privacy Policy without prior notice within the framework of changes to be made in the legislation. The current Privacy Policy shall become effective on the date it is provided to the User by any means.
CONTACT INFORMATION
Anka Eu GmbH
Mail Address: [email protected]
Address: Koepestr. 25-27 41812 Erkelenz